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Yes, every new patient requires a full medical consultation before any treatment. This allows us to assess your suitability, discuss your goals, and create a bespoke treatment plan tailored to your anatomy and desired outcomes.

Pricing varies depending on the treatment type and the amount of product required. We provide transparent pricing during your consultation. We never upsell or pressure patients into additional treatments.

All our treatments are performed by qualified medical professionals using FDA-cleared, medical-grade products. We are SaveFace accredited, GMC registered, and fully insured with Hamilton Fraser. Your safety is our paramount concern.

Every patient receives detailed aftercare instructions specific to their treatment. We also offer complimentary follow-up appointments to review your results and address any concerns. Our team is available by phone or email for any post-treatment queries.

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may be subject to a cancellation fee. Please contact us as soon as possible if your plans change.

You can book a consultation through our online booking system at Fresha, or by emailing us directly at sylwia@flawless.clinic. We aim to respond to all enquiries within 24 hours.

Our philosophy centres on subtle, natural-looking results that enhance your features rather than change them. We take a conservative approach, and will always advise what is right for your unique facial anatomy — even if that means recommending less product or a different treatment.